Meet the experienced and friendly doctors and staff who make Iron Horse Optometric Group a proud provider of vision care products and services in Dublin.
Adri studied medical assisting at Chabot College and has years of experience as an optometric technician. She’s adept with all the high-tech instruments throughout the office and gets everything done gently and comfortably for all her patients regardless of age or ability. Having also worked for her husband in human resources, she is confident that her career in healthcare is her true calling. She loves hanging out with her husband and daughter, and de-stresses at home with Call of Duty.
As part of our administration team, Alex delivers exceptional customer service both in person and virtually. Alex grew up in Pleasanton and attended Village High School. They’re known for their drive to go above and beyond to make sure every person is taken care of and no detail is missed. So whether you’re texting, calling, or walking in, Alex will make sure your experience is the best it can be. Outside of work, you can catch Alex streaming on Twitch, posting their artwork to TikTok, and attending cosplay conventions throughout the Bay Area.
Bianca graduated as a medical office specialist, specializing in medical billing and coding. She started her career as an optician and practiced for 7 amazing years. In her 7 years as an optician in both optometry and ophthalmology offices, she found her passion and calling: billing! Now as a specialist, Bianca works as a full-time optometric biller. She cherishes spending time with her family, she enjoys crocheting, and she loves coffee tasting with her husband.
Managing the patient schedule and the flow of patients through our departments, Han is an integral part of our operations. It’s a natural fit for someone with a technical background in process engineering. Balancing peak efficiency and top-notch customer service, his aim is to make life easier for everyone around him, patients and team members alike. Han is a car enthusiast and finds the time to stay up-to-date on the latest automotive trends. In the winter, you can find him ski-boarding down the slopes in Tahoe. At home, Han’s talent is the culinary transformation of leftovers into delicious new dishes.
When you call, e-mail, or text us, chances are you’re talking or typing to Izzy. As our administrative assistant, Izzy makes sure that everyone who reaches out to us gets what they’re looking for. She combines her organizational and customer-service skills with her administrative studies and uses that to help patients take care of their health and vision. Her goal is to have each patient interaction end with them feeling and knowing that she did everything in her ability to help. At home, Izzy’s an avid reader and loves listening to music. In nice weather, the books get put down for long outdoor walks.
Jonathan started as an optical apprentice at Iron Horse Optometric, fine tuned his skills out in the real world, and is back as one of our patients’ favorite opticians. He is a natural wiz at fitting, fixing, and adjusting glasses. It’s obvious how much he cares about the quality of his work and the pride that he takes in helping his patients find the perfect frame and lenses for their style and medical needs. Jon enjoys nature photography, playing music, and visiting local Livermore wineries. Rumor has it, he grills a pretty mean stuffed blue cheese burger.
Kenny keeps the whole team working together as their mascot and office manager. With experience as an optician, he’s a problem solver and an expert at customer service. Kenny DJs in his spare time and is a killer guitar player. He loves going to concerts, and around town you’re likely to find him at our local breweries.
Helping patients find the perfect glasses to match their lifestyle and visual needs is what Lauren finds rewarding as an optician. She makes sure that she understands your visual needs and makes sure that you understand how your new glasses will help. Before her career as an optician, Lauren thrived as a medical assistant. She paints as a hobby, loves taking long walks, and cherishes hanging out with Napoleon, her senior chihuahua.
Michelle manages all the magic behind the scenes. She helps keep our doctors’ schedules running smoothly but is all about providing outstanding patient care. She also manages our contact lens department and makes sure each lens ends up where they’re supposed to go! During her free time, Michelle enjoys baking & practicing her pastry skills. She spends time with her expanding family which now includes 8 baby cousins! Her days are filled with arts & crafts, long afternoons at the park, & singing along to Mickey’s Clubhouse.
Nikki is a brilliant optician with a knack for styling any face with the perfect glasses frame. Her optical background in developmental optometry with special needs patients gives her patience and understanding with every patient she meets while having an eye for personal style and comfort. She is also a psychology major who is finishing her degree and mental health worker certification. Nikki spends her free time exploring new restaurants and breweries in the Bay Area with her boyfriend and taking her pitbull puppy Zoey on hikes. Whenever possible she travels back to SoCal to visit her siblings and young niece.
Immediately before her role here as an optometric technician, Paloma worked for four years as a caregiver. That passion for caring for other people is evident with every patient she helps. She’s patient and kind. But she’s also just really good at what she does! Paloma is all of our doctors’ right hand all at once, and the doctors rely on her to keep up with the steady flow of patients without compromising care. Away from the office, Paloma escapes to Lake Tahoe to enjoy the beautiful scenery. She also finds happiness in dance. She’s been practicing Polynesian dance, traditional Mexican dance, and hip-hop.
Rajvir is our optical wonderwoman. As a lens designer, Rajvir can take our patients’ most complex visual demands and craft the perfect solutions. She has the expertise to customize lenses for patients’ everyday and special needs. Whether you have insurance benefits to use or not, Rajvir is a pro at laying out and simplifying your options to maximize value without compromising function or style. Her passion for great service is radiantly apparent, as she enjoys the opportunity to help people look, feel, & see their best. Given time to herself, she’s an avid reader of non-fiction and a skilled shopper, especially when shopping for other people.
Zuhra, an optometric technician, helps our doctors make sure that your eye exam is efficient, thorough, and accurate. Zuhra graduated with a political science degree while also completing pre-health classes with the aim of becoming an optometrist. She has previous patient care experience as an allergy technician and an ER volunteer. Zuhra enjoys crocheting blankets, baking, spending time with her cat, and exploring trails in the East Bay.