Meet the experienced and friendly doctors and staff who make Iron Horse Optometric Group a proud provider of vision care products and services in Dublin.
Bianca graduated as a medical office specialist, specializing in medical billing and coding. She started her career as an optician and practiced for 7 amazing years. In her 7 years as an optician in both optometry and ophthalmology offices, she found her passion and calling: billing! Now as a specialist, Bianca works as a full-time optometric biller. She cherishes spending time with her family, she enjoys crocheting, and she loves coffee tasting with her husband.
Brandy, an optometric technician, helps our doctors make sure that your eye exam is efficient, thorough, and accurate. Her favorite is working with kids; and she’s great at making kids feel comfortable with the various instruments and excited and ready to see their doctor. With her patience, Brandy is particularly skilled at training new contact lens wears on how to safely insert and remove their new lenses. Brandy loves playing video games. To relieve stress, she takes to martial arts and working out. Whenever she gets the chance, the beach is Brandy’s happy place!
When you call, e-mail, or text us, chances are you’re talking or typing to Izzy. As our administrative assistant, Izzy makes sure that everyone who reaches out to us gets what they’re looking for. She combines her organizational and customer-service skills with her administrative studies and uses that to help patients take care of their health and vision. Her goal is to have each patient interaction end with them feeling and knowing that she did everything in her ability to help. At home, Izzy’s an avid reader and loves listening to music. In nice weather, the books get put down for long outdoor walks.
As a receptionist, scheduling coordinator, and optometric technician, Jaclynn keeps operations running smoothly and efficiently. Not sure which vision benefits plan your employer switched you to? Jaclynn will have the answer! Outside the office, she enjoys spending time doing arts and crafts and binge-watching Netflix shows. She loves hanging out with her fur babies, taking nature walks and exploring new places together.
The success of every great optician rests upon their skills in customer service, and here Kenny is your expert. He’s a problem solver with an eye for style, and he has a knack for getting even the wildest glasses prescriptions to fit comfortably on his patients. Kenny is popular at the office because he’s as helpful to his teammates as he is to his patients. Kenny DJs in his spare time and is a killer guitar player. He loves going to concerts, and around town you’re likely to find him at our local breweries.
Michelle is our administrative manager and keeps the whole show up and running. She manages all the magic behind the scenes. Michelle is responsible for efficient patient flow through the office. She helps keep our doctors’ schedules running smoothly but is all about providing outstanding patient care. She also manages our contact lens department and makes sure each lens ends up where they’re supposed to go! During her free time, Michelle enjoys baking & practicing her pastry skills. She spends time with her expanding family which now includes 8 baby cousins! Her days are filled with arts & crafts, long afternoons at the park, & singing along to Mickey’s Clubhouse.
Nicole is a brilliant optician and insurance wizard. She has a knack for styling any face with the perfect glasses frame. From infants to seniors, teeny boppers to businesswomen, she’ll find the frame that both looks great and fits right. Nicole prides herself in making sure that every patient visit is as pleasant and efficient as possible. As our optical manager, she keeps our optical department in tip-top shape. Her background in merchandising is reflected by our organized and easy-to-browse displays. Outside the office, you’ll likely find her at the gym or exploring San Francisco’s foodie scene with her husband. She also loves fashion and traveling. Five countries and counting!
Immediately before her role here as an optometric technician, Paloma worked for four years as a caregiver. That passion for caring for other people is evident with every patient she helps. She’s patient and kind. But she’s also just really good at what she does! Paloma is all of our doctors’ right hand all at once, and the doctors rely on her to keep up with the steady flow of patients without compromising care. Away from the office, Paloma escapes to Lake Tahoe to enjoy the beautiful scenery. She also finds happiness in dance. She’s been practicing Polynesian dance, traditional Mexican dance, and hip-hop.
Rajvir is our optical wonderwoman. As a lens designer, Rajvir can take our patients’ most complex visual demands and craft the perfect solutions. She has the expertise to customize lenses for patients’ everyday and special needs. Whether you have insurance benefits to use or not, Rajvir is a pro at laying out and simplifying your options to maximize value without compromising function or style. Her passion for great service is radiantly apparent, as she enjoys the opportunity to help people look, feel, & see their best. Given time to herself, she’s an avid reader of non-fiction and a skilled shopper, especially when shopping for other people.