Meet the experienced and friendly doctors and staff who make Iron Horse Optometric Group a proud provider of vision care products and services in Dublin.
Nicole is our optical superstar. There’s nothing that happens in the office that Nicole can’t do. She’s a brilliant optician, insurance wizard, and optometric technician. Nicole has a knack for styling any face with the perfect glasses frame. From infants to seniors, teeny boppers to businesswomen, she’ll find the frame that both looks great and fits right. Nicole prides herself in making sure that every patient visit is as pleasant and efficient as possible. With a background in merchandising, Nicole also keeps our glasses displays looking organized and easy to browse. Outside the office, you’ll likely find her at the gym or exploring San Francisco’s foodie scene with her husband. She also loves fashion and traveling. Five countries and counting!
The success of every great optician rests upon their skills in customer service, and here Kenny is your expert. He’s a problem solver with an eye for style, and he has a knack for getting even the wildest glasses prescriptions to fit comfortably on his patients. Kenny is popular at the office because he’s as helpful to his teammates as he is to his patients. Kenny DJs in his spare time and is a killer guitar player. He loves going to concerts, and around town you’re likely to find him at our local breweries.
Jonathan started as an optical apprentice and is now one of our patients’ favorite opticians. He is a natural wiz at fitting, fixing, and adjusting glasses. It’s obvious how much he cares about the quality of his work and the pride that he takes in helping his patients find the perfect frame and lenses for their style and medical needs. While also a health science student at Cal State East Bay, Jon enjoys nature photography, playing music, and visiting local Livermore wineries. Rumor has it, he grills a pretty mean stuffed blue cheese burger.
Rajvir is our optical wonderwoman. As a lens designer, Rajvir can take our patients’ most complex visual demands and craft the perfect solutions. She has the expertise to customize lenses for patients’ everyday and special needs. Whether you have insurance benefits to use or not, Rajvir is a pro at laying out and simplifying your options to maximize value without compromising function or style. Her passion for great service is radiantly apparent, as she enjoys the opportunity to help people look, feel, & see their best. Given time to herself, she’s an avid reader of non-fiction and a skilled shopper, especially when shopping for other people.
Immediately before her role here as an optometric technician, Paloma worked for four years as a caregiver. That passion for caring for other people is evident with every patient she helps. She’s patient and kind. But she’s also just really good at what she does! Paloma is all of our doctors’ right hand all at once, and the doctors rely on her to keep up with the steady flow of patients without compromising care. Away from the office, Paloma escapes to Lake Tahoe to enjoy the beautiful scenery. She also finds happiness in dance. She’s been practicing Polynesian dance, traditional Mexican dance, and hip-hop.
When you call, e-mail, or text us, chances are you’re talking or typing to Izzy. As our administrative assistant, Izzy makes sure that everyone who reaches out to us gets what they’re looking for. She combines her organizational and customer-service skills with her administrative studies and uses that to help patients take care of their health and vision. Her goal is to have each patient interaction end with them feeling and knowing that she did everything in her ability to help. At home, Izzy’s an avid reader and loves listening to music. In nice weather, the books get put down for long outdoor walks.
As a receptionist, scheduling coordinator, and optometric technician, Jaclynn keeps operations running smoothly and efficiently. Not sure which vision benefits plan your employer switched you to? Jaclynn will have the answer! Outside the office, she enjoys spending time doing arts and crafts and binge-watching Netflix shows. She loves hanging out with her fur babies, taking nature walks and exploring new places together.
Bianca graduated as a medical office specialist, specializing in medical billing and coding. She started her career as an optician and practiced for 7 amazing years. In her 7 years as an optician in both optometry and ophthalmology offices, she found her passion and calling: billing! Now as a specialist, Bianca works as a full-time optometric biller. She cherishes spending time with her family, she enjoys crocheting, and she loves coffee tasting with her husband.
Michelle is our operations manager and keeps the whole show up and running. She manages all the magic behind the scenes. Michelle is responsible for efficient patient flow through the office. She helps keep our doctors’ schedules running smoothly but is all about providing outstanding patient care. She also manages our contact lens department and makes sure each lens ends up where they’re supposed to go! During her free time, Michelle enjoys baking & practicing her pastry skills. She spends time with her expanding family which now includes 8 baby cousins! Her days are filled with arts & crafts, long afternoons at the park, & singing along to Mickey’s Clubhouse.